ClearPath

Every package. Every step. Under control.

ClearPath manages the full lifecycle of a shipped package — from the moment a customer's purchase lands at your US mailbox address to the moment it is delivered or collected in Jamaica. Operations teams and drivers can run dispatch, invoicing, delivery execution, and proof-of-delivery workflows, while customers use the ClearPath mobile app to track packages, create pre-alerts, schedule deliveries, pay invoices, and authorize pickups.

• 📬 US Mailbox IntakeReceive packages at your US address, assign them to the correct customer account, and log them into the system immediately.
• 🔔 Automated Status NotificationsCustomers are notified automatically at each stage — received in the US, in transit, at customs, ready for pickup.
• 🛃 Customs Processing WorkflowManage the customs clearance process with built-in duty tracking and documentation support.
• 📋 Pickup ManagementTrack when customers collect their packages, generate receipts, and maintain a complete pickup log.
• 👥 Multi-Tenant ArchitectureRun multiple shipping agents or branches on a single platform, each with their own data and customer base.
• 🚚 Home Delivery ReadyThe platform is architected to support last-mile home delivery when you're ready to offer it.

Everything your customers need, right from their phone.

The ClearPath mobile app gives customers one place to manage incoming parcels from pre-alert to delivery and payment, with real-time visibility throughout the process.

• 📱 Real-Time TrackingCustomers can track package status from arrival to final delivery with fewer status surprises.
• 🧾 Pre-Alerts with Invoice UploadCustomers can create pre-alerts before arrival and upload invoices for easier processing.
• 🗓️ Delivery ManagementCustomers can view scheduled deliveries, edit delivery details, and choose pickup or doorstep delivery options.
• 💳 In-App PaymentsCustomers can pay invoices, submit payment proof, and review invoice details and package history in-app.
• 🪪 Authorized Pickup ControlsCustomers can add authorized persons to safely collect packages on their behalf.
• ⚙️ Profile & PreferencesCustomers can manage profile details and saved delivery preferences for faster repeat actions.